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Software and services for the radio industry.

From the desk of Cory Smith

Modified: 2018/06/19 10:02 by EricCrocker - Uncategorized
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Release Notes

Please note that RT follows the philosophy of "release early, release often" through a "continuous delivery" approach meaning that we are extremely enthusiastic to get into your hands any improvements that we've completed as soon as possible to that you can take advantage of these capabilities NOW!.

This means that it is extremely important that you keep an eye out for our release notes and if you have any questions (or need additional in-depth assistance) with any of the improvements that you don't hesitate to ask one of our customer service individuals to spend a little time with you. As always, if you have any questions, comments, or suggests you can always begin the process by using the Send a Smile tool available under the Feedback menu located on your Dashboard.

Edit

June 2018

Edit

2169

  • Modified
    • Fix: When including the optional "Station Summary" on a Confirmation and the confirmation also contains an agency commission, the gross and net columns for this summary doesn't reflect the reduced amount due to the existence of the agency commission.

Edit

2168

New Reports

We have added three new reports to Radiotraffic:

  • Copy Attachment Report - Details all Copy attached to Contract(s) executing during the report period.
  • Rescheduled Spots Report - Details rescheduled spots between two specified dates.
  • Yearly Sales Review Report - Combines the billing history for all pasts months and revenue projections for current and future months into year columns.

The Copy Attachment and Reschedule Spots Reports are under the Contract category of Reports:

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The Yearly Sales Review Report is under the Sales category of Reports:

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  • Modified
    • Added: Introducing three new reports: Rescheduled Spots, Copy Assignment and Yearly Sales Review.
    • Fix: The icon on the Reports window needs to be updated to the new icon.
  • Exceptions
    • ArgumentException in Contract.Calendar.Broadcast.MonthStartDate(): When a start date of 1/1/1753 is used in a contract line item for a broadcast contract, combined with choosing the daily scheduling option and then clicking on the calendar button causes the application to crash.
    • DeletedRowInaccessibleException in Invoice.InsertSpot(): When attempting to add a spot after removing an existing spot on an invoice, this exception can occur.



Edit

May 2018

Edit

2166

Multi-select in MakeGoods

We have added the multi-select capability in the MakeGood window providing the ability to reschedule, trash, check and/or uncheck multiple spots as a single action:

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Added a standard comment (top) and standard comment (bottom) to confirmations, invoices and statements

For Invoices goto the Stations Tab under Settings, click the "Text" tab and add your comment:

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Adding the comments will go on the invoices here:

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For Statements and Confirmations goto the Group Tab under Settings, click the "Text" tab and add your comment:

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Adding the comments will go on the statements here:
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Adding the comments will go on the confirmations here:
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Statement Aging By Month option

After some feedback, we altered the "by month" option of aging on statements. The "current month" is included only if there is a balance within the "current month"; if no balance, the "current month" is filtered:

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  • Modified
    • Added: The following optional columns are available for use on the Write On Spot (Log) window: Placement, Product, Start Date, End Date, Quantity, P.Conflict, S.Conflict, Avail Type, Sales Person, Owner, and Agency.
    • Added: Multi-select capability is now available in the MakeGood window providing the ability to reschedule, trash, check and/or uncheck multiple spots as a single action.
    • Added: It is now possible to optionally define/include a standard comment (top) and standard comment (bottom) for confirmations, invoices and statements.
    • Improved: The Statement Aging (By Month) option has been modified based on several of our clients feedback so that the "current month" is included only if there is a balance within the "current month"; if no balance, the "current month" is filtered from the included Aging (By Month).
    • Fixed: The Ticket field of the Filter tab in the Tickets window only allows for 5 digits; this needs to be increased to support the (now) 6 digit ticket numbers.
  • Exceptions
    • NullReferenceException in Ticket.InitializeDataAsync(): It seems that it is possible to still attempt to open a ticket where the cached data necessary to view the ticket is unavailable due to pressing cancel in the Tickets window which will cause this exception. This update addresses this by attempting to handle this situation more gracefully.

Edit

2162

Improved Write-on Spots

We improved the write on spot window. It has been modified to allow for additional columns and multi-select capability. In order to do this, the overall workflow has been tweaked slightly requiring that you modify the time and copy assigned using the existing tools already available on the log:

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After the Write-on spot has been placed in the log, you can double-click on the line to bring up the Modify Line window and add Copy. Then just click on the Aired Time and change the time to your needs.

Improve Invalid Copy in Rotation window

We improved the Rotation Window in Contracts to show for possible invalid pieces of Copy.

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  • Red bar and faded lettering means copy has been Archived
  • Red bar and line through lettering means copy has been Trashed
  • Orange bar mean the copy has been placed on Hold.

EC A Copy on Hold can be placed into a rotation but if the contract runs before the hold is lifted, the log will show as an invalid copy

Option to include Agency Commission % on Confirmations

In Setting, Options, Confirmations, You can now checkmark on/off the ability to put the Agency Commission % on the confirmations:

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With the Checkmark on:

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Option to include Sales Commission % on Confirmations

In Setting, Options, Confirmations, You can now checkmark on/off the ability to put the Sales Commission % on the confirmations:

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With the Checkmark on:

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Option to remove "C/O" on Confirmations, Invoices, and Statements

In Setting, Options, You can now checkmark on/off the ability to remove C/O Confirmations, Invoices, and Statements.

Confirmations:

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Invoices:

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Statements:

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Before Checkmark on Confirmations, Invoices, and Statements:

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After Checkmark on Confirmations, Invoices, and Statements:

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Must Fill Report

We have made a new report called "Must Fill". It is under the Logs section:

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This report details all copy place on specific logs as must fill material.

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Fees

Update of Archiving and Trashing abilities in the fees window inside of Settings.

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We now have two levels of removal (Archived and Trashed) from the Fees window for better file management. Each of these can be returned to an active state with the Un-Archive and Un-Trash ability that you will only see in a context menu of a fee that can be...

Merge and Multi-Select:

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Merge, will move all allocated areas assigned from the original fee to the merged one, you assign it to, and then deletes the original fee(s) selected.

Multi-Select, allows you to Shift/Left click or ctrl/left click to gather a few fees and right click to open the Context menu and apply to all highlighted.

  • Modified
    • Added: Introducing the new "Must Fill" report.
    • Improve: All text fields that are "numeric only" now allow for CTRL+A (select all), CTRL+C (copy to clipboard), CTRL+X (cut to clipboard) and CTRL+V (paste from clipboard).
    • Improve: The write on spot window has been modified to allow for additional columns and multi-select capability. In order to provide for this, the overall workflow has been tweaked slightly requiring that you modify the time and copy assigned using the existing tools already available on the log.
    • Improve: Added ability to multi-select, trash, un-trash, archive, un-archive, merge, view trashed, view archived to Fees.
    • Improve: It is now possible to optionally include Agency Commission % and/or Sales Commission % on Confirmations. ** Improve: Several Canadian clients have expressed that some Agencies complain about the "C/O" portion of an Agency address on Confirmations, Invoices, and/or Statements causing issues; as such, it is now possible to optionally suppress the "C/O" from the address.
    • Improve: We have expanded the "*NOT RECOMMENDED*" permission options to include the ability for Administrator Assistant to manage Stations.
    • Improve: A debt adjustment entry on a Statement no longer presents the "internal reference number"; instead, it now displays as "DBT" as the "internal reference number" is too similar to an "invoice number" causing confusion with some customers leading to delays in receipt of payment.
    • Improve: The AddLogNote window in the Log_Templates add-on Template window now allows for 5 characters in the length field to accommodate entry for MM:SS formatted length.
    • Improve: The Rotation window will now provide additional "details" with regards to copy that is on hold, archived and/or trashed; previously all of these were displayed in the same "red highlighter".
    • Fix: It seems to be possible to add the same spot multiple times when using the Add Spot tool on an Invoice; this should not be allowed.
    • Fix: The Modify Spot windows in the Log editor used during log reconciliation can be sized way below a size that is reasonable.
    • Fix: The Members tab on the Station window has been modified so that archived and/or trashed Users are no longer included in the list; additionally, the administrator is now included.
  • Exceptions:
    • DeletedRowInaccessibleException in Contract.IsHeaderReadOnly(): Not exactly sure how to reproduce this exception but possibly has something to do with splitting a contract, opening the original, modifying the contract in such a way that it can now be canceled and then attempting to delete an OAR contract line item leading to this exception. Changes have been made that *might* (due to not being able to reproduce) prevent this exception from happening in the future.
  • Support / Internal
    • Improve: Added several new optional columns to Tickets.
    • Improve: The "red line highlight" has been removed from Tickets; instead, the red highlight effect related to ticket aging has been reduced to just the Aging column in an effort to improve the overall visuals and readability.
    • Improve: It is now possible to update the CC# on a ticket regardless of ticket status.
    • Improve: It is now possible to modify resolution field after changing the status to "Resolved".

Would you like to know what we are working on NEXT?

Edit

April 2018

Edit

2151

Color Options in Log

We have added the option to differentiate colors between Programs, log notes and automation commands within the log.

Tools, Options, Colors tab and at the very bottom:

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To change colors on these or any other items within the log:

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Statement Aging 30/60/etc. or Monthly

You can now select how you want your Statement aging to appear, either the standard 30/60/etc. or now Monthly. Under Group, Options, in the Statement section you will see:

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With the default 30/60/90 selected, you show:

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With monthly selected, you show:

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EC IF you happen to have both options checked, it will default to the 30/60/etc.

Print Confirmations

We have added the ability to print your confirmations in the order you need. Rearrange the list how you want and it will now print in that order. We have also added 3 new columns:

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  • Created: The Date the Contract was created.
  • Approved Date: The Date the Contract was approved.
  • Approved Time: The Time the Contract was approved.

This gives you even more options to print your confirmations in the order you want, You can print in order by Sales Person or by Contract, And remember that you can sort by more than one column.

To sort by a column's values and replace existing sort conditions that are applied to the current or other columns, click the target column's header until a UP or Down Arrow icon is displayed within the header. The Up and Down Arrows indicate ascending and descending sort orders respectively.

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To sort by a column's values while preserving existing sort conditions, do one of the following:

  • Click a column header while holding the SHIFT key down, until a UP or Down Arrow icon is displayed within the header.
  • Right-click a column header and select Sort Ascending or Sort Descending from the context menu that will appear:

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To remove sorting by a column, click a column header while holding the CTRL key down.

Plans

Update of Archiving and Trashing abilities in the Plans window inside of Settings.

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We now have two levels of removal (Archived and Trashed) from the Plans window for better file management. Each of these can be returned to an active state with the Un-Archive and Un-Trash ability that you will only see in a context menu of a Plan that can be...

Merge and Multi-Select:

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Merge, will move all allocated areas assigned from the original Plan to the merged one, you assign it to, and then deletes the original plan selected.

Multi-Select, allows you to Shift/Left click or ctrl/left click to gather a few plans and right click to open the Context menu and apply to all highlighted.

Tax on Tax

Update of Archiving and Trashing abilities in the Tax on Tax window inside of Settings.

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We now have two levels of removal (Archived and Trashed) from the Tax on Tax window for better file management. Each of these can be returned to an active state with the Un-Archive and Un-Trash ability that you will only see in a context menu of a Tax on Tax that can be...

Merge and Multi-Select:

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Merge, will move all allocated areas assigned from the original Tax on Tax to the merged one, you assign it to, and then deletes the original Tax on Tax selected.

Multi-Select, allows you to Shift/Left click or ctrl/left click to gather a few Tax on Taxes and right click to open the Context menu and apply to all highlighted.

  • Modified
    • Improve: Added optional Quantity column (previously available on the Log) to the MakeGood and SpotDetail windows.
    • Improve: Add ability to multi-select, trash, un-trash, archive, un-archive, merge, view trashed, view archived to Plans and Tax on Tax.
    • Improve: It is now possible to choose between no aging, aging by 30, 60, 90, etc. or aging by month on statements.
    • Improve: The log now supports specifying different custom colors for log notes, automation commands and/or programs.
    • Improve: The PrintConfirmations window will now print in the order currently displayed.
    • Improve: Added optional Approved Date and Approved Time columns to the PrintConfirmations window.
    • Improve: Added optional City to the following reports: Revenue Projection, Revenue Projection (12 Month Gross), Revenue Projection (12 Month Net), and Revenue Projection (Accrual).
    • Improve: When using the Apply From... tool in the Log, upon completion it would make sense that Automatic Placement also execute as this would be the natural next step.
    • Fix: Remove the default column from Plans as it doesn't do/represent anything.
    • Fix: When using the Apply From... tool in the Log, the "Retrieving log..." status message does not go away when the process is completed giving the impression that the task is "running forever".
  • Exception
    • OverflowException in AddAvail.LengthTextEdit(): When entering a length such as 3333333333 (yes, that is ten 3's... almost 926,000 hours... over 38,000 days!) in the length field of the AddAvail dialog within the Template editor, the application crashes. The field now only allows for 4 digits maximum.
  • Support / Internal
    • Improved agency list import to more gracefully handle rows with missing columns (address).



Edit

2144

Daypart Warning

We have made it easier to see if you have a spot that has been shift drag and dropped to a time that doesn't adhere to the daypart defined within the contract.

Start Time:

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End Time:

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Print Confirmation

You now have the ability to multi-select contracts and print confirmations.

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Voices

Update of Archiving and Trashing abilities in the Voices window inside of Settings.

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We now have two levels of removal (Archived and Trashed) from the Voices window for better file management. Each of these can be returned to an active state with the Un-Archive and Un-Trash ability that you will only see in a context menu of a Voice that can be...

Merge and Multi-Select:

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Merge, will move all allocated areas assigned from the original Voice to the merged one, you assign it to, and then deletes the original voice selected.

Multi-Select, allows you to Shift/Left click or ctrl/left click to gather a few voices and right click to open the Context menu and apply to all highlighted.

Tax

Update of Archiving and Trashing abilities in the Tax window inside of Settings.

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We now have two levels of removal (Archived and Trashed) from the Tax window for better file management. Each of these can be returned to an active state with the Un-Archive and Un-Trash ability that you will only see in a context menu of a Tax that can be...

Merge and Multi-Select:

Image


Merge, will move all allocated areas assigned from the original tax to the merged one, you assign it to, and then deletes the original tax selected.

Multi-Select, allows you to Shift/Left click or ctrl/left click to gather a few taxes and right click to open the Context menu and apply to all highlighted.

  • Modified
    • Improve: After forcing a spot into a time that it shouldn't be allowed based on rules that were defined by overriding the placement (using the shift key) of the spot it is desirable to have some indication on the log as a reminder that reflects that this was done. We currently have definable conflict colors on the line, so coloring the whole line as we do during reconciliation would not be appropriate; however, what if we could color the start time and/or end time columns. This is exactly what we've done... additionally, each column is colored appropriately based on the "warning" condition meaning that the start time column is only yellow (warning) if the scheduled time is prior to the start time. The end time is treated similarly.
    • Improve: It is now possible to utilize multi-select within Contracts to either print or print preview the selected contracts.
    • Improve: It is now possible to leverage multi-select, trash, un-trash, archive, un-archive, merge, view trashed, view archived across Voices and Taxes.
    • Improve: Added error message regarding Windows Vista no longer being supported; as of this release, RT will no longer work on Windows Vista.
    • Fix: Removed the "Show Auto Filter Row" in the Invoice ("Items"), Contracts (Customers), and Station ("Members") windows as it shouldn't exist; it "does nothing"... however, it does cause the application to crash if enabled and interacted upon.
    • Beta: When emailing invoices during billing, the system is now capable of attaching (grouping) multiple invoices to the same target email address thus significantly (potentially) reducing the total number of emails being sent. (NOTE: This is currently only available through "beta" access; if you would like to participate in the early release phase, please contact us for more details.)
  • Exceptions
    • InvalidCastException in Print Invoices.Print(): Not sure of the circumstances that caused this exception as additional detail was not provided; however, improvements have been made in an effort to reduce the possibility of it happening in the future.
  • Support / Internal
    • Improve: Allow for full control of Group settings for a system that is designated as "qa", "sales" or "support". Note that it is still not possible to make changes to a clients options, this must still be done by them.
    • Improve: It is now possible to "short-circuit" some of the steps when testing log locking/reconciling by holding down the shift key while clicking on the action. Note that this does not negate the need to continue to evaluate/test using the normal flow and is only available in the "qa", "sales" and "support" systems.

Edit

2142

MakeGood Window Improvements

Thanks to one of our clients keeping us honest, we were made aware that the new-and-improved MakeGood window inadvertently introduced a limitation that didn't previously exist with the "onion-layer" windows previously available. To remedy this, we have introduced the ability to easily and quickly activate checkmarks in batch by Station, Customer and/or Contract for removal of MakeGoods all the while providing for an overall view and detailed control over all of the MakeGoods.

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Here's a close-up of the context menu:

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  • We've introduced the following new actions:
    • Check by this Station - Allows you to checkmark all makegoods by the station of the one selected.
    • Check by this Customer - Allows you to checkmark all makegoods by the Customer of the one selected.
    • Check by this Contract - Allows you to checkmark all makegoods by the Contract of the one selected.

Add Spot to Invoice

We have made improvements to the Add Spot window to make the choice of a spot better.

This is how the experience used to be...

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This is an example of the replacement...

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  • Modified
    • Improve: Replaced "Add Spot" dialog in the Invoice window with completely new UI in order to add the ability to show line number, start time, end time, etc.
    • Improve: The Print button has been renamed to Process on the PrintStatements window.
    • Improve: It is now possible to print and/or print preview the PrintStatements and EmailStatements window information.
    • Fix: The labels on the Ticket window for the Notification tab are "floating" when the window is resized.
    • Improve: It is now possible to "Select by Station", "Select by Customer" and/or "Select by Contract" in the MakeGood window via the context menu (right-click) for any particular spot; the spot that is currently selected will be used to determine other similar spots to automatically enable the checkmark/select.
    • Fix: There is a small typo in the description of the Invoice report on the Reports list.
  • Exception
    • ArgumentNullException in Tickets.InitializeDataAsync(): There appears to be a way manipulate MyViews for the "left side" in such a way that this exception is thrown when opening the Tickets window later. This issue is resolved in this update.
  • Support/Internal
    • In order to better assist handling of tickets, the client list in the Tickets window now includes several new optional columns including Aging, Group, Last On, Product and State.
    • It is now possible for someone in customer service to activate add-on's and options in any of the "internal" systems to facilitate ongoing education; it is still not possible for them to manipulate actual client systems.

Edit

March 2018

Edit

2134

Payments/Adjustments

If you desire to target a payment/adjustment to a specific type of invoice, you can enable the "Transaction Narrowing" option in Settings->Group->Options.

If you have been using the product prior to this release and you desire to have this capability active, you will need to enable it.

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This will be unchecked upon the release and if you want/use Transaction Narrowing. You will need to go to Settings, Group, Options. Scroll down and checkmark the option, On.


New Makegood Window

To add a feature wanted by many, we also removed the onion-like layers of the 3 makegood windows and created 1 window. And with all of your Makegoods on one page, we can now give you the ability to View Contracts from within Makegoods.

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This window can still be accessed from the Dashboard, Billing and Contracts.

Your new context menu:

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EC EXP and Essentials will not have many of these features but they will have the new single window.

Hide Pending Update

For those that want to remove the Pending Update Timer can now from "View" in the Dashboard:

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Report Improvements

We added "Next Year" as a Period for the Annual Sales Review and Annual Sales Review Accrual reports:

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  • Modified
    • Improve: The MakeGood multi-layer "onion" windows are being replaced by a single all-in-one window.
    • Improve: Added "Next Year" as a Period for the Annual Sales Review and Annual Sales Review Accrual reports.
    • Improve: Allow Billing Read-Only role to print, email and/or export invoices.
    • Improve: When opening a Ticket from the Dashboard, the latest Ticket comment is no longer automatically opened.
    • Improve: In the event that there is more than one Ticket on the Dashboard, the additional pieces of information that are necessary to open the Ticket are now cached the first time a Ticket is opened; this means that additional Tickets will open more quickly since the "base" information is now cached (ready-to-go).
    • Improve: Modified the default behavior for Payments and Adjustments so as to not automatically display to "narrowing" fields; instead, allow a group option to specifically opt-in to having these fields visible to facilitate the optional narrowing of target invoice assignment.
    • Improve: It is now possible to "opt-out" of the pending update countdown by using the View->Hide pending update. menu (toggle).
  • Exceptions
    • InvalidOperationException in PerformUpdateAsync(): Under some extremely rare circumstances, it appears that the actual act of processing the update is being launched more than once; modified so that if this exception is encountered it is assumed that the other process is going to be successful so the second one just aborts in an effort to handle this more gracefully.
    • ArgumentNullException in LoadLogDialog.ContextMenuOpening(): Under some circumstance, when selecting a specific log to load and subsequently right click to access the context menu it is possible that there are now items available which causes this exception. This is gracefully handled in this update.

Edit

2125

  • Modified
    • Fix: When clicking the Logs icon on the Dashboard to open a log and you have more than one station, selecting a station isn't presenting the list of logs for the selected station.

Edit

2124

Ticket Improvement

We have made it easier to identify tickets you may have that require your attention. The Ticket box has become larger with some information already there for you to read:

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By clicking on the larger box, your ticket will open, and you will have the ability to reply or close the ticket much quicker and easier than before.

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Billing Window Changes

The "Pending" Tab has been renamed to "Ready"

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Print Contract Confirmations

Now have Revenue Type and Revenue Source as Columns in the Column Chooser.

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Clocks

Update of Archiving and Trashing abilities in the Clocks window inside of Settings.

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We now have two levels of removal (Archived and Trashed) from the Clocks window for better file management. Each of these can be returned to an active state with the Un-Archive and Un-Trash ability that you will only see in a context menu of a Clock that can be...

Merge and Multi-Select:

Image


Merge, will move all allocated areas assigned from the original sales commission to the merged one, you assign it to, and then deletes the original sales commission selected.

Multi-Select, allows you to Shift/Left click or ctrl/left click to gather a few commissions and right click to open the Context menu and apply to all highlighted.

Categories

Update of Archiving and Trashing abilities in the Categories window inside of Settings.

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We now have two levels of removal (Archived and Trashed) from the Categories window for better file management. Each of these can be returned to an active state with the Un-Archive and Un-Trash ability that you will only see in a context menu of a Categorie that can be...

Merge and Multi-Select:

Image


Merge, will move all allocated areas assigned from the original sales commission to the merged one, you assign it to, and then deletes the original sales commission selected.

Multi-Select, allows you to Shift/Left click or ctrl/left click to gather a few commissions and right click to open the Context menu and apply to all highlighted.

  • Modified
    • Improve: Completely replaced Clocks and Categories in Settings; adding support for multi-select, view trash, view archived, archive, un-archive, trash, and un-trash.
    • Fix: The ability to select "None" for a credit policy on a Customer is not be available.
    • Improve: Added optional Revenue Source and/or Revenue Type columns to the PrintConfirmations window.
    • Fix: When changing the Customer on a new Contract, the Customer defaults aren't updated to reflect the newly selected Customer; meaning the blue informational glyphs are not present when the currently selected value doesn't match the newly selected Customer.
    • Improve: The Pending tab in Billing has been changed to read Ready.
    • Improve: The Exception window now has a minimum size.
    • Fix: The cursor in the Ticket window for the description field overlaps the "instructions" and doesn't appear to be aligned quite right.
    • Fix: The tab order on the Ticket window doesn't seem to make sense.
  • Exceptions
    • NullReferenceException in Log.Open_Action(): When encountering a "timeout" (retry/cancel) message while attempting to open a Log and pressing the cancel button this exception can occur. Although unable to reproduce, additional checks have been put in place in an effort to reduce the possibility of this happening in the future.
    • ArgumentNullException in ReportInventory.GetColumnInfo(): The details are sparse in exactly what caused this issue; however, it is assumed that it is due to a "timeout" (retry/cancel) issue at some point in the process where the cancel button was selected putting the system in a situation where the information necessary to determine the columns was not available. Although unable to reproduce, additional checks have been put in place to in an effort to reduce the possibility of this happening in the future.
  • Support / Internal
    • Fix: The pending countdown for the next release disappears when switching from one client to another; this is resolved in this update.
    • Improve: When creating a ticket, the private field is no longer activated by default and it is now possible to toggle.
    • Improve: Tickets set to a hold status is now displayed using an italic font and no longer count toward the "aging".



Edit

2112

Confirmation Projections

Confirmations now state "Net" instead of "Total" in the Projections section:

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Agencies

Update of Archiving and Trashing abilities in the Agency window inside of Settings.

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We now have two levels of removal (Archived and Trashed) from the Agency window for better file management. Each of these can be returned to an active state with the Un-Archive and Un-Trash ability that you will only see in a context menu of an agency that can be...

Merge and Multi-Select:

Image


Merge, will move all allocated areas assigned from the original sales commission to the merged one, you assign it to, and then deletes the original sales commission selected.

Multi-Select, allows you to Shift/Left click or ctrl/left click to gather a few commissions and right click to open the Context menu and apply to all highlighted.

Archived/Trashed Practical Application...

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Customer window, Scheduling Tab, Agency drop-down, you notice that "Black Sunglasses" is missing (has been trashed) and the "Black Hat" is archived.

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Log Editor, Bumps Tab, Black Hat archived.

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The Billing Report, We have trashed "Black Sunglasses" and archived "Black Hat".

EC This is just to show and do not suggest that you trash anything you may want to use.

Conflicts

Update of Archiving and Trashing abilities in the Conflicts window inside of Settings.

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We now have two levels of removal (Archived and Trashed) from the Conflicts window for better file management. Each of these can be returned to an active state with the Un-Archive and Un-Trash ability that you will only see in a context menu of a revenue source that can be...

Merge and Multi-Select:

Image


Merge, will move all allocated areas assigned from the original sales commission to the merged one, you assign it to, and then deletes the original sales commission selected.

Multi-Select, allows you to Shift/Left click or ctrl/left click to gather a few commissions and right click to open the Context menu and apply to all highlighted.

Archived/Trashed Practical Application...

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Customer window, Scheduling Tab, Conflict drop-downs, you notice that "Auctions" is missing (has been trashed) and "Car Dealer" is archived.

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Log Editor, Auctions as P.Conflict has been trashed, Car Dealer as S.Conflict has been archived.

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The Annual Saving Review Report, We have trashed "Auction" as P.Conflict and archived "Car Dealer" as S.Conflict.

EC This is just to show and do not suggest that you trash anything you may want to use.

Agency Commission

Update of Archiving and Trashing abilities in the AgencyCommissions window inside of Settings.

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We now have two levels of removal (Archived and Trashed) from the Agency Commissions window for better file management. Each of these can be returned to an active state with the Un-Archive and Un-Trash ability that you will only see in a context menu of an Agency Commission that can be...

Merge and Multi-Select:

Image


Merge, will move all allocated areas assigned from the original sales commission to the merged one, you assign it to, and then deletes the original sales commission selected.

Multi-Select, allows you to Shift/Left click or ctrl/left click to gather a few commissions and right click to open the Context menu and apply to all highlighted.

Archived/Trashed Practical Application...

Image
The Agency Report, We have trashed "Default" and archived "Agency 12".

EC This is just to show and do not suggest that you trash anything you may want to use.

Sales Commission

Update of Archiving and Trashing abilities in the Commissions window inside of Settings.

Image


We now have two levels of removal (Archived and Trashed) from the Sales Commission window for better file management. Each of these can be returned to an active state with the Un-Archive and Un-Trash ability that you will only see in a context menu of a commission that can be...

We have also added the ability to "Multi-Select" and "Merge" sales commission into another:

Image


Multi-Select, allows you to Shift/Left click or ctrl/left click to gather a few commissions and right click to open the Context menu and apply to all highlighted.

Merge, will move all allocated areas assigned from the original sales commission to the merged one, you assign it to, and then deletes the original sales commission selected.

Archived/Trashed Practical Application...

Image
User/Salesperson window, Commission Type drop-down, "Trashed" and "Archived" is missing ( "Trashed" has been trashed) and the "Archived" is archived.

Image


User Window.

EC This is just to show and do not suggest that you trash anything you may want to use.

Countries

Update of Archiving and Trashing abilities in the Countries window inside of Settings.

Image


We now have two levels of removal (Archived and Trashed) from the Countries window for better file management. Each of these can be returned to an active state with the Un-Archive and Un-Trash ability that you will only see in a context menu of a Country that can be...

We have also added the ability to "Multi-Select" and "Merge" Countries into another:

Image


Multi-Select, allows you to Shift/Left click or ctrl/left click to gather a few countries and right click to open the Context menu and apply to all highlighted.

Merge, will move all allocated areas assigned from the original countries to the merged one, you assign it to, and then deletes the original country selected.

Archived/Trashed Practical Application...

Image


Address Tab in Group, Stations, and Customers, Country drop-down, "Trashed" is missing ("Trashed" has been trashed) and the "United States of America" is archived.

EC This is just to show and do not suggest that you trash anything you may want to use.

Credit Policies

Update of Archiving and Trashing abilities in the Creditpolicies window inside of Settings.

Image


We now have two levels of removal (Archived and Trashed) from the Credit Policies window for better file management. Each of these can be returned to an active state with the Un-Archive and Un-Trash ability that you will only see in a context menu of a policy that can be...

We have also added the ability to "Multi-Select" and "Merge" credit policies into another:

Image


Multi-Select, allows you to Shift/Left click or ctrl/left click to gather a few credit policies and right click to open the Context menu and apply to all highlighted.

Merge, will move all allocated areas assigned from the original credit policies to the merged one, you assign it to, and then deletes the original credit policies selected.

Archived/Trashed Practical Application...

Image
Customer window, Billing Tab, Credit Policy drop-down, "Trashed" is missing (has been trashed) and the "Net 30" is archived.

Image
Customer Report.

EC This is just to show and do not suggest that you trash anything you may want to use.



  • Modified
    • Improve: Changed Inactive on Agency to Archived. Added Trashed as a new status entry for Agency.
    • Improve: The Agencies window has been modified to treat Trash / Un-Trash as Archive / Un-Archive as this is what was actually taking place behind the scenes.
    • Improve: Agencies window now supports View->Archived as well as View->Trashed. Added tools to Archive and Un-Archive
    • Improve: Conflicts now supports Trash, Un-Trash and View->Trashed in addition to Archive, Un-Archive and View->Archived.
    • Improve: Completely replaced AgencyCommissions window to add support for multi-select, refresh, archive, trash, merge, etc.
    • Improve: Modified the Total column name in the projections portion of the Confirmation document to be Net to better reflect the value compared to the existing Gross column.
    • Fix: When adding a new Log Note to the Template window and immediately trying to utilize the new Log Note, the Template see's it as an Automation Command and doesn't ultimately save the line correctly and read properly when opening the Template in the future.
    • Fix: The Sales Person column on the Billing window is not displaying "* TRASHED(?) *" for invoices containing salespeople who have been trashed.
    • Improve: Tickets have been updated to support linking to an optional "Customer Central" case; used internally by the customer service department.
    • Improve: Tickets have also been updated to support "private" comments; used internally by the customer service department.
    • Improve: The Survey window can now be "maximized".
    • Improve: The Survey window now includes an "opt-out" checkbox to handle situations where the survey may have been received through another notification channel (website, email, etc.) allowing for the survey to be removed from the Dashboard without the survey being completed.
    • Improve: It is no longer possible to take more than one survey at a time.
    • Improve: The Dashboard notice is now removed from the process to update the server flagging the removal of the notice; the prior way was causing issues where, while the communication with the server was taking place, the notice was still on the Dashboard and it would be clicked on a second (unnecessary) time.
    • Fix: RevenueSources and RevenueTypes on Customer window not filtering archived.
    • Fix: Contract window not filtering out archived Agencies, SalesPeople, Conflicts, RevenueSources, RevenueTypes.
    • Fix: Archived / trashed Copy is available when adding Copy to a Rotation.
    • Fix: Archived AvailTypes are available when adding a new Contract line item.
    • Fix: Trashed AgencyCommissions are showing as "* Trashed(?) *" in the AgencyCommissions window.
    • Improve: It is now possible to archive, un-archive, trash, un-trash, merge, and utilize multi-selection for the Commissions, Countries and CreditPolicies windows.
    • Improve: The comment field on a Contract/Invoice header exported to EDI does not support CR/LF; in other words, if a Contract is intended to be delivered via EDI to an Agency, all values entered must conform to "4A's" valid values. This update includes, as a convenience, automatic replacement of CR/LF values in the comment field for circumstances where the comment field is incorrectly entered for EDI targetted Contracts.
    • Improve: The Apply and OK button on the Ticket window is now disabled while the ticket is being saved; this prevents an issue where the ticket can be duplicated due to clicking on the Apply and/or the OK button while it is currently being saved.
    • Fix: The "barter" licensing setting (internal) isn't saving properly in the Station window.
  • Exceptions
    • InvalidOperationException in Dashboard.PerformUpdateAsync(): In extremely rare occurrences, it is possible that an "Update or check-for-update operation is already in progress." error occurs; changes have been made to mitigate in the future.
    • NullReferenceException in Ticket.InitializeDataAsync(): Unable to reproduce, but suspect that this was a network issue that isn't being (completely) gracefully handled when the Cancel button is clicked; modifications have been applied to more gracefully handle this in the future.

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February 2018

Edit

2099

Estimate# in the Log Editor

We have placed Estimate# as a column in the Log Editor:

Image


You can place it in your columns from the column Chooser, Right-click on the column line, open the context menu and left-click Column Chooser, scroll down and drag it up to your bar.

We have also placed it at the bottom in Bumps
Image


And placed it at the bottom in Make Goods
Image


EC We added them to Bumps and Make Goods, you can get them by using the Column Chooser described above.

Countdown Clock

We fine tuned the Update Countdown per feedback to show more detail:

Image




Archived/Trashed

As you have seen in the last release with the changes made to archived and trashed Users/Salesperson and in this coming release with RevenueSource and Revenuetype (see below) we are just clarifying them and giving you the ability to recognize their use throughout Radiotraffic.

Trashed

"Trashed" is Radiotraffic's delete feature, this way things can be removed from your daily routine and possibly be retrieved for reuse. We are in the process to make sure that if anything is "Trashed" it is removed from the daily workings and should only be seen in its base settings AND with the "Trashed" ability check marked.

For Reports, this is different, As something that you have trashed may and will show up in a report. For when you do see an item that has been trashed, in a report, it will show as *Trashed(###)*. The number in with "Trashed" is a reference number.

Archived

"Archived" is the "we aren't sure we want to trash it but would like it 'gone'" so that it is no longer in the workflow; meaning that anything archived will no longer be available for "future assignment". In other words, one might want to be able to see it in your daily work and also have the ability to see that has been archived. Therefore archived items will be everywhere they are supposed to be but with an "(Archived)" after them. In their base settings, you can still turn them visible/invisible with the archive feature checkmark.

For Reports there will be a lot of instances of things being archived and so all archived will be present in all reports. They will show up in those reports with "(Archived)" after them.

EC As we are improving areas we will be showing extra pictures of what will happen with archived and trash in those areas we are talking about.

Revenue Sources

Update of Archiving and Trashing abilities in the RevenueSource window inside of Settings.

Image


We now have two levels of removal (Archived and Trashed) from the Revenue Source window for better file management. Each of these can be returned to an active state with the Un-Archive and Un-Trash ability that you will only see in a context menu of a revenue source that can be...

EC If you "archive" a revenue source and then "trash" it, when you un-trash, it will become archived and will need to be un-archived to return to "active".

We have also added the ability to "Merge" and Multi-Select revenue source into another:

Image


Merge will move all allocated areas assigned from the original revenue source to the merged one, you assign it to, and then delete the original revenue source selected.

Multi-Select allows you to Shift/Left click or ctrl/left click to gather a few revenue sources and right click to open the Context menu and apply to all highlighted.

Archived/Trashed Priactical Application...

Image
New Contract, Revenue Source drop-down, you notice that "Community Service" and all the political ones are missing (Community Service has been trashed) and the political ones are archived.

Image
Customer, Billing, Revenue Source drop-down, you notice that "Community Service" and all the political ones are missing (Community Service has been trashed) and the political ones are archived.

This is the same image for A/R, adding payment or adjustments.

Image
The Aging Report, We have trashed "Local Agency" in revenue source and archived "Local Direct".

EC This is just to show and do not suggest that you trash anything you may want to use.



Revenue Types

Update of Archiving and Trashing abilities in the RevenueType window inside of Settings.

Image


We now have two levels of removal (Archived and Trashed) from the Revenue Type window for better file management. Each of these can be returned to an active state with the Un-Archive and Un-Trash ability that you will only see in a context menu of a revenue type that can be...

EC If you "archive" a revenue type and then "trash" it, when you un-trash, it will become archived and will need to be un-archived to return to "active".

We have also added the ability to Merge and Multi-Select revenue types:

Image


Merge will move all allocated areas assigned from the original revenue type to the merged one, you assign it to, and then delete the original revenue type selected.

Multi-Select allows you to Shift/Left click or ctrl/left click to gather a few revenue types and right click to open the Context menu and apply to all highlighted.

Archived/Trashed Priactical Application...

Image
New Contract, Revenue Type drop-down, you notice that "Barter" and "Trade is missing (Barter has been trashed) and "Trade" is archived.

Image
Customer, Billing, Revenue Source drop-down, you notice that "Barter" and "Trade is missing (Barter has been trashed) and "Trade" is archived.

This is the same image for A/R, adding payment or adjustments.

Image
The Aging Report, We trashed "Net300" in revenue type and archived "Net 15".

EC This is just to show and do not suggest that you trash anything you may want to use.



  • Modified
    • Improve: In response to "Would like to be able to "delete" revenue sources that we are no longer using.", several improvements have been made to the Revenue Sources as well as across everywhere where revenue sources are utilized to support both archived and trashed including multi-select, view archive, view trashed, trash, un-trash, archive, unarchive and merge.
    • Improve: The Revenue Types has been completely replaced in order to add support for multi-select, view archived, view trashed, trash, un-trash, archive, unarchive and merge.
    • Improve: The Customers, Customer, Contracts, Contract, AR, Invoice, Payment and Adjustment windows have been improved in order to handle trashed revenue sources and revenue types.
    • Improve: All reports have been updated in order to support the new capabilities related to revenue sources and revenue types.
    • Fix: The Change tool in the CopyList window appears to be missing the Voice entries (if available / enabled).
    • Improve: All reports have been modified to show "* TRASHED(?) *" entries for any trashed references (instead of "* DELETED(?) *").
    • Improve: The Revenue Sources, Revenue Types, and Customers windows now include the internal "ID" column for use in tracking down "* TRASHED(?) *" entries on reports. This column is only available for the Administrator account.
    • Improve: It is now possible to use the SHIFT+F5 key combination to force a "full" refresh in reports to reload the cached reference entries.
    • Fix: When working the daily contract line item, the "calendar" editor incorrectly allows setting the end date beyond the maximum 12 months allowed.
    • Improve: The Log Summary window in the Log now includes optional Revenue Source and Revenue Type columns if the Log also has these columns.
    • Improve: The Log (schedule, bump and make good) and Log Summary windows now include the optional Estimate # column in response to "Would love to have Estimate # as one of the columns to add to the bump list in the log editor. When you have multiple estimate numbers running and are dealing with separation requirements, it would help to see those without having to rely on contract numbers."
    • Improve: EDI now exports the invoice comment (header) to record 32; if the comment is greater than 130 characters (the 4A's limit), multiple record 32 entries will be created.
    • Improve: Further fine tuning of the "coming soon" notice on the Dashboard to better communicate/reduce some confusion when the update is more than few days in the future.
    • Improve: The Conflicts window has been updated so that "trashed" is "archived" to reflect how it's actually working as of today.
    • Improve: The AvailTypes window now supports archive.
    • Fix: When working with New... button to create a new piece of Copy in the CopyList window, if you set a filter the previously selected piece of copy is still used as the "default" selected customer. Going forward... if a filter is applied causing the currently selected piece of copy to be cleared, the "default" is also cleared.
    • Fix: The Sales Person column in the Missing Copy Summary window in the Log appears to always be blank.
  • Exceptions
    • ArgumentNullException in Copy.UpdateEnabledState(): Unable to determine the exact circumstance(s) where this occurs; however, an additional review has been put in place to more gracefully this issue when and if it occurs... regardless of specific circumstance.

Edit

2081

Users/Salesperson

Update of Archiving and Trashing abilities in the Users and Salesperson windows inside of Settings.

Image


We now have two levels of removal (Archived and Trashed) from the User and Salesperson windows for better file management. Both of these can be returned to an active state with the Un-Archive and Un-Trash ability that you will only see in a context menu of a user or salesperson that can be...

EC If you "archive" someone and then "trash" them, when you un-trash that person, they will become archived and will need to be un-archived to return to "active".

We have also added the ability to "Merge" and Multi-Select Salesperson/User:

Image


Merge will move all allocated areas assigned from the original revenue source to the merged one, you assign it to, and then delete the original revenue source selected.

Multi-Select allows you to Shift/Left click or ctrl/left click to gather a few salespeople/users and right click to open the Context menu and apply to all highlighted.

Reports Update

When running reports, the users (salespeople) who are archived and/or trashed have been altered. Archived will be visible on reports and trashed will not. But their respected data within the report will still be there.

Here Cab Calloway had been archived in Users/Salespeople:

Image


He is still listed in both the left column (with a checkmark) and (below) on the right as the salesperson listed for West Wind Motel:

Image


Here Cab Calloway has been trashed in Users/Salespeople:

Image


He is missing in the left column, and (below) on the right the salesperson listed is now "Deleted" but his productivity (West Wind Motel) is still listed in the report:

Image


EC The number with "Deleted" is a reference number to the User/Salesperson. Even though it says deleted, the user/salesperson is only trashed.

  • Modified
    • Improve: The Users list now supports both Trash and Archive as separate status.
    • Fix: When you first open the AR window, quickly switch to the Statement tab and then immediately click the Print button all while the data for the window is initially being retrieved an error stating "Adding a value to a 'datetime' column caused an overflow." is presented due to the date for the Statement (while loading) is set to 1/1/1753. To resolve this, the default date (today) is set before the data is retrieved allowing for this button to be executed successfully while data is still being retrieved.
    • Fix: The new release (update) "countdown" contains a display error where it incorrectly reports the number of hours till the next release when the "clock" is between 24-48 hours. This should be handled correctly in this update.
    • Fix: There seems to be an issue with regards to unapplied payments not showing on the Aging report. This appears to be related recent changes to reports were checking whether or not a station is trashed includes the values.
  • Exceptions
    • RowNotInTableException in Contract.IsPartiallyApproved(): Unable to determine the exact circumstance(s) where this occurs; however, the additional review has been put in place to more gracefully this issue when and if it occurs... regardless of specific circumstance.
    • ArgumentNullException in Billing.EmailStatements.EmailStatement(): Unable to determine the exact circumstance(s) where this occurs; however, an additional review has been put in place to more gracefully this issue when and if it occurs... regardless of specific circumstance.



Edit

January 2018

Edit

2078

Dashboard Reminder

We have had quite a few people ask about knowing ahead of time when a release of the improvements that they want are going to be released. Now while we cant give a concrete time too far down that road, we can let you know a few hours, days or possibly weeks before we go live with a new version.

Image

This will now show up on the Dashboard and countdown to our potential release time and date.

Clicking on this reminder will open the ComingSoon window containing the details of what is coming in the next release.

Copy Improvements

We needed to update the Copy window to reflect the changes we have done to other windows throughout RadioTraffic.

To this we have added the "Trashed" ability to the Copy window Context Menu:

Image


This means we now have two levels of removal (Archived and Trashed) from the copy window for better file management. Both of these can be returned to an active state with the Un-Archive and Un-Trash ability that you will only see in a context menu of a copy that can be.

Just like with the other windows that have the ability to archive and trash we have added to the "View" tab the ability to check and uncheck "Trashed" and "Archived".

Image


This allows for better clean up and faster retrieval of wanted/needed pieces of Copy.

EC If you "archive" someone and then "trash" them, when you un-trash that person, they will become archived and will need to be un-archived to return to "active".

Release Notes

  • Added
    • Improve: The archive / un-archive tool on the CopyList now works the same as modifying the Status: field of either the Copy window or using the CopyList change tool by setting the status to either OK or Archived.
    • Improve: The Copy window no longer supports any modifications to the information if the Copy is currently trashed. To make further changes to the Copy when it is trashed, it is now necessary to un-trash before doing so.
    • Improve: The CopyList window now includes support for trashed; archived is now truly archived, not trashed disguised as archived. In other words, this means that there is a real difference between archived copy and trashed copy. Note: Copy that was archived prior to this update will most likely be both archived and trashed after this update. From this update forward, the two are no longer tied directly to one another allowing for both archived and/or trashed copy going forward. In other words, it may be necessary to un-trash archived prior to unarchiving in order to activate copy that was previously archived.
    • Fix: When using the Change tool in the Customers window, the Separation Type field doesn't appear to apply (save).
    • Fix: When any of the existing reports is refreshed (F5), the highlight bar disappears and doesn't seem to reappear whenever you click on any of the report rows. If, however, you click on the Period field (not necessarily changing it) and then click on the report rows, the highlight bar returns.
  • Exceptions
    • InvalidOperationException in Log.PlaceSpot_Action(): When dragging and dropping to the same avail/unit, there is a finite window between the beginning of the drag operation and where the target drop validation occurs preventing a spot from being dropped onto itself. This isn't really an exception, more of a warning... so in this update, the "protection" check no longer generates an exception, instead, it now presents a message box with an explanation why it isn't going to do anything further with this particular operation attempt.
    • Data.RowNotInTableException in Contracts.DeleteContract(): Unsure of the specific circumstances regarding why this exception is occurring; however, added additional checks/verifications in order to more gracefully handle and (hopefully) prevent the exception from occurring in the future.

Edit

2072

Mass Change Copy

Introducing the ability to make "mass changes" in Copy (List) window.

Right clicking on a highlighted group of copy will bring up the Context menu:

Image


The Change menu item will open the Mass Change window:

Image


Where you can mass change the End Date/TFN and the Status of all copy highlighted.

  • Added
    • Mass Change Copy feature.
    • The Inventory report will now store the column layout information on a per-clock selection basis.
    • It is now possible to create a Report_Templates template using the Copy report.
    • To help everyone continue more smoothly through the Marketron acquisition, the official support number is now located front and center on the Dashboard in the lower right-hand corner (near the version number). Additionally, the phone number will be in regular (normal) text during official support hours (6a to 6p MST/MDT) and faded text during off hours; this check is done using your computers currently selected timezone settings. As a note, please be sure to listen to the prompts closely in an effort to properly route your call. I would be remiss if I didn't remind you that you can skip the multiple layers of the voice prompts if you leverage the SendSmile or SendFrown to initiate the conversation. ;-)
    • The Adjustment report now includes an optional Invoice Date column.
    • It is now possible to "mass" modify fields across multiple selected pieces of Copy such as voice (if available), end date, status, etc.
  • Modified
    • Fix: It appears that the "0"/"Ins" key on the "10-key" portion of the keyboard has an issue where when used as 10-key input on the Copy window to utilize the "locate a data row by typing the initial characters of the values" capabilities pressing this key will still attempt to recognize the key as the "Ins" instead of the "0" value as expected regardless of the "Num Lock" state. (forum)
    • Improve: The Copy window has been modified so that when creating new Copy the field that contains focus is determined by whether or not the cart # is automatically generated. If automatically generated (populated), the Name field will be set as the focused field. If no cart # was automatically determined, the Cart # field will be set as the focused field.
    • Fix: When duplicating a canceled contract, when attempting to modify any line item you are prompted if you want to cancel any changes; meaning it appears you can modify but aren't able to actually modify.
    • Fix: When creating a new Rotation, "stations" containing square brackets are incorrectly being made available in the available Stations field.
    • "Open Contract" (Contracts, AR) is very different than "View Contract" (Log); as such, the intent in the Log is to be able to view but not modify a Contract as this (currently) causes significant issues.
    • Improve: When adding a new Program or Log Note in the Template window, the available items in the tree will now update to reflect any changes made in the Program and/or Log Note list editors (windows).
    • Fix: The list of Reports under the Inventory section includes "stations" that are wrapped in with brackets; these are "nonspot" stations, so they shouldn't be in the list as there aren't any spots to be reported.
    • Improve: The Payment and Aged Collections reports has been modified so the invoice date presented is based on whether or not the Enforce Billing Cycle Boundary option.
    • Improve: The Payment and Aged Collections reports now display Affidavit # and/or Affidavit Date if the Public_Radio add-on is active.
    • Improve: If you attempt to open a Log for a newly created Station and the logs haven't been initialized; the open log process will automatically generate the logs as well as any needed (missing) log components necessary to utilize a log.
    • Fix: The recent addition of the Revenue Projection (12 Mo Net) report doesn't work 100% with the Report_Templates add-on; it allows the creation of the template, but fails to load the template for this type of report.
    • Fix: Adding the N$ Total and/or NX$ Total columns to the Revenue Projection (12 Mo Net) report causes the software to crash.
    • Fix: Adding the G$ Total and/or GX$ Total columns to the Revenue Projection (12 Mo Gross) report causes the software to crash.
    • Fix: The Reverse tool under the File menu of the Log window conflicts with the accessor key (R) with the Begin/Commit Reconciliation tool; as such, it has been removed.
    • Fix: When Trashing a payment/adjustment in AR, the Add Payment and Add Adjustment buttons disappear until either switching to another customer or using the Refresh tool.
    • Fix: The transaction type field is available and shouldn't be for existing Debit Adjustments.
    • Fix: When archiving a contract, the status incorrectly displays trashing.
    • Improve: The customer tab on Reports have been enhanced in the following ways:
      • No longer includes Trashed customers.
      • Now display (Trashed) or (Archived) as appropriate.
    • Improve: The Copy window has been modified to no longer include trashed customers when creating a new piece of Copy.
    • Improve: The AR, Payment, Adjustment, Billing and Reports windows with regards to the sales person lists have been improved by removing the trashed entries from the list.
    • Fix: The Ticket "lock/unlock" process is incorrectly checking for the type of exception(s) that could occur and end up crashing the system instead of gracefully being able to recover/continue.
    • Fix: Changing the email address of a User after one already exists results in a database error being presented.
    • Fix: The Notes value of an Agency doesn't appear to be saving.
  • Exceptions
    • ServiceModel.FaultException in Billing.ProcessButton_Click(): If the server experiences a temporary service delay/disruption at the same time the process button is clicked on the billing window when attempting to process EDI, this exception can occur causing the application to exit. This is resolved by providing a retry/cancel prompt so that the action can be gracefully attempted again.

Edit

Prior



Edit

FAQ

  • What if a feature that I see in the release notes does not appear to be available to me?

    Keep in mind that not all features mentioned in the release notes may be available to you depending on your product selection, license agreement, and service level. These notes include all updates/improvements across all products that utilize the "client45" platform including those features available only through optional and/or add-on products.

    However, features/capabilities not included at your current license level is available one way or another through one or more additional add-ons. If you would like to gain access to these additional features/capabilities, please contact your sales associate for more details. The easiest way to initiate this process is by creating a SendSmile and the message will be routed accordingly.

  • Is there a way that I can find out more about "what's next"?

    Absolutely! Please refer to our ComingSoon page for up to the moment updates regarding what is coming next in RT.

  • Why do new releases occur "during the day"?

    There are pros and cons to every possible time where we could send out a release. Our experience has demonstrated that doing the updates during the day is in the best benefit of all. There are many reasons for this the first of which is having a full staff on hand to handle any possible issues that sometimes arise is far better than having no one. Given that RT is world-wide, there really isn't a day or time where someone is actively using the product; so no matter what, someone could be impacted if something goes wrong. One also has to remember that even if the update was done "overnight" if someone shows up before people are available at Marketron and there is a critical issue... that issue will have to go unresolved easily three or more hours. This, we feel, is unacceptable. Given how we currently approach this; if an issue arises, it's very possible that given the number of people using the product that an issue is found and resolved by someone else before you experience the issue (power in numbers). The entire staff is on high alert and if any issues do arise, they handled with absolute #1 priority. Given that the update is typically less than a minute, we feel that the tradeoff is worth it.

Note: Keep in mind that not all features mentioned in the release notes may be available to you depending on your product selection, license agreement, and service level. These notes include all updates/improvements across all products that utilize the "client45" platform including those features available only through optional and/or add-on products.

Table of Contents [Hide/Show]


Release Notes
   June 2018
      2169
      2168
   May 2018
      2166
      2162
   April 2018
      2151
      2144
      2142
   March 2018
      2134
      2125
      2124
      2112
   February 2018
      2099
      2081
   January 2018
      2078
      2072
   Prior
   FAQ