Release Notes (2017)

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Release Notes (2017)


Note: Keep in mind that not all features mentioned in the release notes may be available to you depending on your product selection, license agreement and service level. These notes include all updates / improvements across all products that utilize the "client45" platform including those features available only through optional and/or add-on products.


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October 2017

New Copy Report

We have added a new report under contracts category:

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The Copy Report pulls all the information from the copy tab and places it in a report that can be viewed and printed with your preferences:

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New Discrepancies Report

We have added a new report under Transaction category:

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The Projections Vs Actual Report shows invoice discrepancies; presents the differences between expected expected and actual billing for a specified period.

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GoToAssist/Meeting replacing Join.me

As part of the unifying with Marketron we are moving from Join.me to GoToAssist and GoToMeeting.

When You want assistance or a meeting you will be asked to click on the Tools menu in the Main Menu:

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Click on the GoToAssist or the GoToMeeting Icon, This will pop up a pane in RadioTraffic to place the 9 digit number that support gives you:

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OR
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Clicking Ok will open a webpage and start the meeting automatically.



Spot Detail window> adding a "Rescheduled" status

We added a new status to the Spot detail window. Now after you reschedule spot(s) the status will now be marked as rescheduled.

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EC You will also see that this change happens immediately without exiting, and if you look at the bottom of the gif you will see a status of the window working if you are changing a lot of spots.



Log remembers Views

We have improved the column views to remember your setup in the Log:

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The setup you choose will remember from log to log, day to day.



PrePay Column in Contracts

We have added a Column in the Contracts pane of Contracts labeled PrePay?:

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This checkbox will mark all contracts that are Prepay. You can find this column by opening the context menu, Column Chooser.



Coming Soon link in RT

We have added a link in RadioTraffic to go to our Coming Soon Page if you want to see what were working on or testing.

You can find the link under View in the Main Menu of the Dashboard:
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It will bring up a window within RadioTraffic:
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September 2017

Improved: Opening a Log

We have altered the way you access your logs. When you open your log most of you get the Reconciliation Warning popup window asking if you want to go to that log. Clicking no on this will take you to the next log that is not locked.

Now clicking NO opens up the Select Log window, allowing you to scroll through all of your logs and selecting the one you want:

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Improved: Contract Lines

We have made some changes to the Contracts window it now reflects the "expected" line item end dates instead of the originally entered end dates:

Before alterations:

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After 4 days of spots are removed from the last week:

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Confirmation print preview:

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No longer have to close and reopen the Contract when canceling a line item of a Contract, the window now immediately reflects the change:

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Canceling an entire line now sets the end date to N/A and removes the line(s) completely from the confirmation.

Added: Dropdown Context Menus

We have added a context menu to the Customer, Agency, Owner, Sales Person, Primary Conflict, Secondary Conflict, Revenue Type, Revenue Source, Avail Type, Credit Policy, Country, Tax, Tax-on-Tax, Fee, Voice, Sales Commission, Agency Commission and Category dropdown selection boxes throughout the application,

Context Menu in the Contracts window...

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Context Menu in the Customer window...

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Tools include Open and New.

For those that are more Keyboard Centric we have also added the hotkey ability "Insert" while tabbing through the contract and customer windows

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EC - I'm cycling through the Customer, Agency and Salesperson fields using TAB hotkey. I also leveraged the ESC hotkey to close window.

Added: Mass Change (Customers)

It is now possible to mass change more than a dozen values across multiple customers using the newly introduced Change tool available in the Customers window:

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On the Changer window, you can activate any of the available check boxes to enable the available "changer tools" for the values available to be changed. When you activate (check) a check box, the dropdown selection list becomes available. The value selected (including "None") will then be used once you press the OK button to immediately apply the selected value(s) across all of the previously selected (highlighted) customers.

Improved: Archived/Trashed

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We have added the toggle save ability to Copy, Agencies, AutomationCommands, Conflicts, Customers, LogNotes, Placement, Programs, AvailTypes, Stations and Users windows and the Customer window Copy tab. And toggle is saved between window launches.

Added: Confirmation Emails

We now have the ability to customize your Subject and Body of Confirmations you send via email. This text can either be static text you want to send every time or leverage tokens to add a more personal/informative message.

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Within Group>Email>Confirmations is the pane where you place your custom text.

Emails when you use a custom lines without tokens:

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Emails when you use a custom lines with tokens:

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Added: Release Notes Notice

We have added a notice to the Dashboard for you to quickly access the Release Notes:

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You will get this notice every time we have an update. We want to share with you the new content that we are putting in to RadioTraffic.

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August 2017

Create new copy from within a Contract

We added the ability to create new copy from within a contract:

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You can create a new copy like this from a Pending, Approved, Running, P. Cancel or a Canceled Contract.

Archive/Trash Customers in A/R

We have made the Contract pane within A/R as close to a twin of the Contracts pane in Contracts. You can Check/uncheck either/both Archived and Trashed under View of the Main Menu:

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When you Archive/Un-archive or Trash/Un-trash in A/R or Contracts those customers will be changed in the other.

Log Avail Improvements

We added the ability to Trash/Untrash Avails in the log>Tools>Avail Types Window.

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Multi Select within Log Avails

We also added the ability to Multi Select with this window with both the shift and the ctrl keys.

With the Shift Key:
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With the ctrl Key:
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Log Templates Add-on Improvements

We've had quite a few stations in the last few weeks who want to "Trash" things in the Log templates add-on. We have added this function with the ability to checkmark and see trashed items and even un-trash them back.

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Reprint Toggle

We have added the feature of reprinting in the Print Contract Confirmations:

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Using "Ctrl+R" will toggle the window to refresh with every contract confirmation that you had set up to print.

EC This may be a long list. You will want to Uncheck all of them and just Check the ones you wanted printed again.

California Notary

Our stations, billing in California, informed us about a law changing the way a notary page must be displayed. A box with the addition of a disclaimer must be on all California invoices. We have added this feature, so when you use CA as the state in either the Customer or Agency window your invoices will automatically have the box attached where it is supposed to go.

If you are working in California and want more info. See Stations, CA Notary.

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July 2017

Welcome to Marketron!

You'll find a new dashboard item with a message stating "Welcome to Marketron!". Clicking in this entry will automatically launch your default web browser landing here. Please take a moment to read the message from our new CEO. Clicking on this message will automatically flag the item as being completed.

Loop others into a Ticket

A request asked by many is the ability to add co-workers into a ticket, so that multiple people in your organization can interact with one persons ticket:

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In the center bar is a new button "Notifications" this button opens up a new window in the lower half that lets you pick one or more people to add to this ticket. When you add someone they will now be able to see and respond in the ticket and both/all of you will be able to follow along with the dialog.

Print Ticket

Another feature requested by many, is the ability to print tickets. You can now print and share a fix to a issue with a co-worker. You can now save a reoccurring issue with a walkthrough response. You can now hand off a response from Radio Traffic to a superior that wanted a question asked.

Under File in the Main Menu is Print and Print Preview tabs:

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This printout will show all of the important information including the comments:

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EC With the print preview feature you can open the entire ticket in another page and look at it in a different and separate setting.


EZ-NET Change

When you click on EZ-NET icon the Dashboard, a separate EZ-NET application will be launched. If you haven't already installed the separate application, clicking on this icon will automatically launch the installation process by navigating your default web browser todo so. Please follow those instructions in order to enable EZ-NET functionality. When prompted, please use the same username/password that you use for RT.

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June 2017

Invalid Copy

By popular request we have added a new system review notification to the Dashboard.

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This new notification will be on your Dashboard if you have any invalid copy related to spots that are currently scheduled on the next to be locked logs. If you have more than one invalid copy you will have one notification for each contract/line presenting the issue. It shows customer as well as the sales person.

This image shows the owner as well as the sales person:
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Clicking on the notification will launch the contract to be corrected.

If you have more than a few Invalid copy, for any one day, we put them in a single notification to reduce noise:

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Clicking on this notification will take you to that days log.

EC - The review process does not inspect the spots that still exist on the bump list (not placed); the spot must actually be on the log.

CTRL+N Log Summary for Log Bump/Make Good

As requested through the Forums. We can now go from the log straight to the Log Summary when bumping or MakeGood a spot by using the Hotkey function of Ctrl+N (Control and the "N" key together) on the Spot.

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Automatic Customer Un-Archive

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We've recently received a sizable amount of feedback similar to the following:

"A sales person came to me wanting to create a new contract on a customer that has had no activity long enough causing the customer to have become archived. I un-archive the customer so that they can create a new contract only to have them delay adding the new contract long enough that the customer is archived again since it doesn't have anything new attached causing them to return to me asking me to have to un-archive the customer again."

Last month we improved access to archived contracts by modifying the View->Archived menu item so that it is remembered between launches of the contracts window.

In this update, we have improved the process further to allow for the creation of a new contract on a customer that is currently archived. In this way, the sales person (in the above example) can activate the View->Archived toggle; thus being able to see all active and archived customers. When the archived customer is selected, the New button is immediately available. When the New button is clicked, the following is presented:

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Select "Yes" and the new Contract window will be presented. When this new contract is saved (using the OK or Apply buttons), the customer will automatically be un-archived. Using the Cancel button to abort the creation of the contract will also abort the un-archiving the customer.

CS - In other words, if you don't actually create a new contract (regardless of pending or approved), there is no reason to automatically un-archive the customer.

User Usage Report

We've received multiple requests to add the ability for the Administrator role to be able monitor/review other peoples usage of the system. To facilitate this we've added a new report called User Usage. This report details each individual whom has accessed the system along with specific logon date, duration and computer name for each individual session. This report is located under the Administrative category in Reports and is only accessible to the Administrator role.

"Complex Rotations"

We understand that there are rare instances where it would be "simpler" if it were possible to directly assign a rotation to a specific line item of a Contract. In order to facilitate this, we are introducing the Activate "Complex Rotations" override. capability that can be enabled on a customer-by-customer basis. The ability to activate this capability is limited to the Administrator role; as this option should only be active for customers that have "extremely complex" scheduling scenarios. In other words, this override should only be enabled if absolutely necessary as there are sizable downsides in the form of restrictions and possible missing copy confusion introduced when utilizing this feature.

To activate this override for a particular customer:

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When enabled for a particular customer there will be additional capabilities exposed on the Contract window related to rotations and saving it the drop down menu will have the valid rotations listed.

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In the above screen shot, you will see that we begin working with Contract that has a single line item. This line item is currently configured as a "regular" rotation; meaning that it will utilize any and all rotations within the Rotation tab in order to determine what Copy to assign when locking a Log. We decide that we want to hard-wire the first (in this case "only") rotation to the first (in this case "only") line item.

CS - This would not be a scenario where we would do it this way... one line and one rotation is effectively already "wired".

We want to draw your attention to the fact that the Rotation column is blank at the start of this process. We will then double click on the first line item to open it. Once open, you will see a Rotation field with a combo box containing (assuming you have at least one rotation on the contract) Automatic and Rotation #1. The default is always Automatic regardless if the "Complex Rotations" override is enabled on a customer.

CS - Automatic is the recommended setting; use extreme care and caution if you decide to not use Automatic.

We, in this example, are going to modify the line from Automatic to Rotation #1. Upon pressing the OK button to accept the change, you will see that the Rotation column now displays Rotation #1.

Now that we've modified the contract to use Rotation #1 for line 1; the log will now ignore any and all other rotations on this contract when working to determine which copy to assign.

CS - If this rotation and/or associated copy become invalid, any and all other rotations will not be reviewed/evaluated. Additionally, Rotation #1 will also no longer be able to be used by any other line(s) on the contract as it is "wired" to line 1 and cannot be used with any line that is set to Automatic.

VR - If a rotation is assigned to a specific line it can only be used by that line. This makes the rotation assigned to the line invalid for general use of that contract.

VR - If you create a new rotation it does not actually exist until you hit the Apply button so is not available in the rotation combo box.

Customer "Owner" Concept

The feature of Owner refers to the person responsible for the day to day operations of an existing customer account and the default sales person on a new contract, where an account may have many sales people tied to it. This feature adds the Owner column to certain reports and ownership can change.

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Ticket Comment Freedom

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We've improved Tickets so that is it now possible to open a Comment on a Ticket and move them aside and continue to work throughout RT providing the flexibility for you follow along with the details in the Comment.

"Read-Only" Archived Copy

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It has come to our attention that there are cases where changes made to Copy are not being completely reviewed especially when those changes are made in relationship to Copy that is archived. We have improved the Copy window so that, when archived, you are no longer able to make changes unless you first un-archive. This takes the form of all fields are now disabled except for the Status. When you change the Status field to "OK" you can make modifications; thus removing the issue.

(SALES) Contract Commission modifiable by Sales/Sales Manager roles

We've received several requests that there be additional flexibility / relaxed rules for when someone with a Sales role enters a contract with regards to the commission.

When the Sales - Access to Contracts and Enable Contract Edit Commission % options are enabled, it is now possible for a user with the Sales role to modify the Sales Commission % field on a new/pending contract.

When this pending contract is then reviewed by someone who can approve, a blue informational glyph will be placed next to the Sales Commission % field to quickly identify that the commission entered does not match the users default commission.

Agency New Line Option "Care Of"

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We recently encountered a situation where we discovered that the formatting of the Agency name on Confirmations when the "Format Agency on New Line on Confirmations" option is active does not follow universally accepted formatting. It was determined that a "C/O" should be added before the Agency name in order to better represent that the Agency is the "care of" (responsible party). The same change has also been applied to Invoices and Statements, assuming that that "Format Agency on New Line on Invoices" and/or "Format Agency on New Line on Statements" (respectively) is/are enabled.

Note: Keep in mind that not all features mentioned in the release notes may be available to you depending on your product selection, license agreement and service level. These notes include all updates / improvements across all products that utilize the "client45" platform including those features available only through optional and/or add-on products.

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May 2017

ARCHIVED CONTRACTS

We've made several enhancements to the Contracts window related to whether or not a customer has archived contracts and how these archived contracts are included.

First, we've made it easier to "know" whether or not a customer has any archived contracts. There is now an added optional "Archived" column that can be added to the customer list. This column presents how many contracts the customer has that are currently archived.

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The second is related to actually including archived contracts in the visible list for each customer (in the Contracts window).

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As you know, when the Archived option is enabled (under the View main menu), the archived contracts are included. When this option is not enabled, archived contracts are "hidden". The improvement is that this option is now remembered between opening and closing of the Contracts window; meaning that if you have it enabled when you close the Contracts window and reopen it later, the archived contracts will automatically be included. Please note that this will "slow" things down since more information is being loaded for each customer.

Additionally, we've modified slightly the visual difference between archived and trashed customers and contracts in the Contracts window.

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The archived customers and contracts no longer have a line drawn through them and are now presented as "faded".

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Table of Contents [Hide/Show]


Release Notes (2017)
   October 2017
      2040
   September 2017
      2032
   August 2017
      2018
      2014
   July 2017
      2005
      2004
   June 2017
      1998
      1997
   May 2017
      1976
      1975
      1973
      1970
      1961
      1960
   April 2017
      1954
      1953
      1952
   March 2017
      1941
      1940
   February 2017
      1939
      1938
      1937
      1936
   January 2017
      1935
      1934
      1933
      1929
      1928
   Prior